Successful sales people have a customer-centric approach; they know their customers’ issues and needs and ensure any solution provided matches those needs in a measurable way.
There are 7 major stages in the typical client decision process – and this is true for long or short cycle businesses and almost every type of purchase. The workshop helps successful sales people to navigate their customer through each step in the most effective and efficient manner – whilst positioning their own solutions appropriately.
Who is this course for?
Experienced sales professionals seeking a clear understanding of the customer’s buying process in order to improve consultative questioning and selling skills.